If your Chilipad hub is working but the pad isn't cooling or heating up properly, it could be due to a poor connection or a blockage. To fix this issue, start by disconnecting the tube from the hub with the release button on the bottom of the hub. Check all of your O-rings and make sure there are no damaged or missing ones. Then turn the unit sideways with the Cube connector turned upward toward the ceiling and, with the weight of its body, push the pad connector into the hub, ensuring a solid, straight connection.It's possible that your Chilipad isn't cooling because of a poor connection or blockage.
When you go to bed, you may find that the pad is cold but not icy. However, as the night progresses, your body heat may be warming up the water more than the
Chilipadunit can cool it down. This can lead to you waking up feeling sticky and hot, unable to sleep in your own bed. If you're still under warranty and don't want to void it by tampering with your Chilipad, slide a razor under the QC Passed label and store it by parking it on one of the other stickers on the cube.
Note that there is actually a third fan in each unit to cool the power supply (and the pump?).Memory foam mattresses are comfortable but they can also be very warm. The ChiliPad is an effective way to adjust the temperature of your sleeping surface to a comfortable level. If you've recently purchased a Chilipad bucket and weren't impressed by how cool it was on your first night, try checking for kinks in the pad. You may also need to lower the temperature in your room for optimal cooling.People often get excited about Chilipads because they provide a great way to stay cool at night.
Heat-activated memory foam mattresses will still provide support but they can retain heat, making ChiliPad an ideal solution for cooling off. If you're not satisfied with your Chilipad experience, consider returning it within the return window.